Michael Zayac
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Recent activity by Michael Zayac-
How does the Navient lawsuit ruling impact the Navient loans that I have refinanced with SoFi?
SoFi loans are not covered under the lawsuit. When you refinance your old loan(s) with SoFi they become a SoFi loan. Text can be formatted however you choose. Even Colors! You can also in...
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I would like to pay my Student Loan twice per month, is that an option?
We do allow for additional payments to be made outside of the regular scheduled due date. You can schedule additional payments each month by logging into your SoFi MOHELA account. Please note ...
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How do I update or change my bank information?
You can update or change your bank account information on the administrator dashboard. Please log in at humaninterest.com as the plan administrator. Click on your name in the lower left corner o...
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How do I reset my password?
Take these steps to reset your password. Text can be formatted however you choose. Even Colors! You can also include images and video.
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How do I dispute a charge for my SoFi Debit Card? Can I submit a dispute online?
You can file your dispute online if: You did not perform the transaction. The transaction has posted and is not still pending. You are disputing five (5) transactions or less. You are disputing tr...
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I'm experiencing a technical issue while trying to access my SoFi Money account. Can you please help?
We are very sorry for any inconvenience. Please contact an agent at your earliest convenience so we can troubleshoot the issue and find a solution. Text can be formatted however you choose. Even ...
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What is SoFi Invest?
SoFi Invest is a financial product to help SoFi members get started investing and maximize their long-term asset growth. We offer two types of Invest accounts. An Active Investing account, where y...
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What types of SoFi Invest accounts do you offer?
We offer both Retirement and Non-Retirement accounts. We have two different investment options - Automated (Robo accounts) and Active (Self-Directed accounts). For the Automated accounts, the inves...
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Why is my SoFi Invest account pending?
If you're contacting us because your application is in a 'Pending' status please bear with us as we conduct a thorough review of your information. In the meantime, please ensure no additional docum...